Privacy Policy

Last updated: March 1, 2024

1. Introduction

Aromatnaya Kukuruza Pty Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aromatnaya-kukuruza.com or use our services.

This Privacy Policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing our website or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, position, industry, business requirements
• Communication Records: Records of our communications with you, including emails, phone calls, and meeting notes
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring websites
• Marketing Preferences: Your preferences for receiving marketing communications

2.2 How We Collect Information

We collect information through:

• Contact forms on our website
• Email communications
• Phone calls and meetings
• Website analytics and cookies
• Social media interactions
• Business networking events
• Third-party service providers

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide consulting services and respond to your inquiries
• Communication: To communicate with you about our services, appointments, and business matters
• Marketing: To send you information about our services, industry insights, and promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve our online services
• Legal Compliance: To comply with legal obligations and protect our rights
• Business Operations: To manage our business operations and maintain client relationships

4. Information Sharing and Disclosure

4.1 When We Share Information

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for disclosure
• Protection of Rights: To protect our rights, property, or safety, or that of others

4.2 Third-Party Service Providers

We may use the following types of service providers:

• Cloud hosting and storage providers
• Email marketing platforms
• Customer relationship management (CRM) systems
• Website analytics services
• Payment processing services
• Professional service providers (lawyers, accountants)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting environments
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

Our website uses the following types of cookies:

• Necessary Cookies: Essential for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

6.2 Cookie Management

You can manage cookie preferences through our cookie consent banner or by adjusting your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights and Choices

Under Australian privacy law, you have the following rights regarding your personal information:

7.1 Access and Correction

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information (subject to legal obligations)

7.2 Marketing Preferences

• Opt-out of marketing communications at any time
• Update your communication preferences
• Unsubscribe from email lists

7.3 Complaints

If you have concerns about our handling of your personal information, you can:

• Contact us directly using the details provided below
• Lodge a complaint with the Australian Information Commissioner (OAIC)

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Business operational needs
• Dispute resolution requirements

9. International Transfers

Your personal information may be transferred to and processed in countries other than Australia, including the United States and countries within the European Union, where our service providers operate. We ensure that such transfers comply with Australian privacy law and that appropriate safeguards are in place.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "last updated" date
• Sending email notifications for significant changes

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Australian Privacy Principles Compliance

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to:

• Open and transparent management of personal information
• Anonymous and pseudonymous dealings where possible
• Collection of solicited personal information only when necessary
• Proper handling of unsolicited personal information
• Notification of collection purposes and circumstances
• Appropriate use and disclosure of personal information
• Direct marketing compliance
• Cross-border disclosure requirements
• Government related identifier restrictions
• Quality and security of personal information
• Access and correction rights